Clinical Analyst IV
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Focus is proactive to anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. Responsible for bridging the gaps of key functional areas such as process reliability, LEAN improvement teams, regulatory performance improvement, quality metrics, patient safety, and clinical transformation from an applications and implementation perspective. Is accountable for the continuing development, effectiveness and adoption of information technology. Considered a subject matter expert on various software applications that are directly associated to the position. Interfaces with all hospital departments, medical staff and community to assure IT tools are utilized in compliance with hospital standards, policies, and procedures. The Applications Analyst IV works collaboratively with department directors, managers, peers, and business units to evaluate and manage the build, use of applications, and respective interfaces and operates as a change agent. Possess expert knowledge of existing nursing standards of care, laws associated with clinicians providing specific levels of care or existing hospital protocols and medical staff bylaws. The Applications Analyst IV is responsible for providing expert advice on systems selection, installation, operation, and on-going support of software applications. Facilitates or leads “go-live” and “upgrade” processes. Utilizes data and analytics to create ongoing process improvement opportunities and provides documentation for regular reports to supervisors and management. Serves as project manager on assigned projects and ensures completion on schedule and within budget. Proactively manages change in project scope, identify potential crises, and devise contingency plans. Serves as resource for other application support analysts by responding to functional questions, assisting with troubleshooting and testing scenarios and monitoring effects of application utilization on modules within their group. Coach, mentor, and motivate Analyst I, II and III, vendors and contractors, and influences them to take positive action and accountability for their assigned work. Utilizes exceptional technical writing, written and verbal communication, presentation skills and maintains documentation of all changes and decisions. Participates in capital and operating budget processes. Maintains open communication with practitioners for consultations and assistance.
- Bachelors à Required. Equivalent in support or implementation of Healthcare IT Systems Required.
- Masters Degree Highly Desired or significant experience in field à Preferred.
- 8-10 years of experience à Required. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred. Successful completion of training on Microsoft Windows operating system, Office applications, and assigned software applications. Training in application Report Writer, Dictionary maintenance, and Screen Development as required.