Customer Experience Specialist (Phlebotomist)
- Savannah, GA
- SJH - Laboratory Outreach Services
- Part Time Casual - Evenings
- Req #: 2601-9347
Who We Are
St. Joseph's/Candler is rich in history and heritage. Its anchor institutions, St. Joseph's Hospital and Candler Hospital, are two of the oldest continuously operating hospitals in the nation. As such, both have been a part of the Savannah landscape and culture for a combined history of more than 350 years. In 1997, the two legendary hospitals and their various entities developed a joint operating agreement, creating the largest health system in Southeast Georgia and the South Carolina Low Country.
What You’ll Do:
Serves as primary link for customers to laboratory service. Performs patient registration, order entry and order review recommending appropriate process changes. Prints custom requisitions, dispatches couriers, and distributes reports, answers client telephone inquiries, and processes requests for client supplies. Processes patient specimens using computerized systems. Collects blood and other specimens from neonates, infants, pediatric, adolescent, adult, and geriatric patients. Successfully performs capillary punctures, using sound judgement to make decisions about acceptability of sample type, volume, and integrity. Follows written guidelines for identifying patients and labeling specimens.
Certificate preferred. High School Diploma required. Phlebotomy certificate and/or experience preferred. Billing knowledge of Medicare, Medicaid and other third party payers preferred. 1 year preferred Phlebotomy.