Scheduling Specialist

Summary

• Position Summary
  • Maintain detailed schedules for assigned providers, inpatient and outpatient. Schedule all surgeries for those providers. Verify insurance benefits and obtain precerts, collect prepayments, have consents signed and instruct patients of pre and post surgery responsibilities. Post surgery charges into Allscripts with correct CPT and ICD-10 codes. Communicate with surgery location and make sure all required equipment needed is at surgery location at correct time. This job requires efficient organization and a positive attitude.
• Education
  • High School Diploma General Studies - Preferred
• Experience
  • 1-2 Years Scheduling or a referral specialist - Required
• License & Certification
  • None Required
• Core Job Functions
  • Perform patient and provider scheduling activities according to SOPs to include but not be limited to clinic visits, referral visits, diagnostic and other treatment visits. Maintain clinical schedule to assure appropriate patient flow per medical staff's expectations and guidelines. Review daily authorization status with insurance representative for all patients coming to the service.
  • Works closely with others to accomplish project goals. Communication is effective and professional.
  • Performs pre-certification tasks when needed prior to services being rendered. Accurately updates and documents the referral in eClinical Works to include closing referral.
  • Meets department standards for customer service and accuracy.