Supervisor, Central Billing Office

Summary

• Position Summary
  • Under the direction of the agency administrator, the Central Intake Supervisor is responsible for the coordination of all central intake functions and supervision of Central Intake staff.  The Central Intake Supervisor will participate in intake of all referrals, inquiries of services, insurance verification while representing Home Health as a unified entity within the health system.  Duties should include, but are not limited to, special projects, preparing assigned reports and customer service activities.
• Education
  • None required
• Experience
  • 5 - 7 Years Extensive Work Experience within Patient Accounts Setting(s). - Required.
  • 5 - 7 Years working in a supervisory capacity overseeing Professional Provider Billing, Follow-up and Collections, with a
    good track record in all three areas.
  • Experience with Federal and State Medicare and Medicaid regulations and Managed Care contracting.
  • 5 Years experience with professional fee billing, preferably for a multi-specialty provider group. - Required.
• License & Certification
  • None required
• Core Job Functions
  • Significant billing and/or payer issues are communicated. Coordinates financial reporting, analysis for monthly reports.
  • Hires, trains, counsels, disciplines and terminates staff as needed. Responsible for updating co-worker files such as performance evaluations, clinical competencies, job descriptions, organizational chart, net learning module and site orientations. Ensure system and HR policies and procedures are adhered to in all assigned practices.
  • Meets monthly departmental goals for recovery of denials/underpayments. Reports denial/underpayment specifics and identifies
    trends. Improves methods for tracking, monitoring and appealing claim denials/underpayments.
  • Monitors and provides feedback on demographic and insurance registration errors. Monitors and reports on insurance verification omissions by office staff. Monitors and reports on cash collections by office staff.